3773436 - Issued Reservations remain visible and/or open after delta sync (Inventory Clerk) - SAP Service and Asset Manager 2410

Symptom

On your ConfigPanel setup, filters MAX_NO_OF_HITS and REQUIREMENT_DATE were disabled in oMDO SAM2410_RESERVATION to avoid limiting the number of displayed reservations.

After this change, Reservations that are fully issued in the backend continue to appear on the home page with an “Open” status after a delta sync.

An application reset followed by an initial sync removes the completed reservations from the device, but they reappear as open after subsequent delta syncs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Service and Asset Manager Version 2410

Keywords

reservation, delta sync, open status, fully issued, inventory clerk, sam2410_reservation, filters, max_no_of_hits, requirement_date, odata, synchronization, metadata, home page, configuration, mdk , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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