SAP Knowledge Base Article - Preview

3773550 - SSO login fails due to misconfigured email attribute

Symptom

  • After setting up SSO via the self-service, attempts to sign in via SAML SSO fail.
  • Error message on UI: "Login failed".
  • Error message on UI: "An internal error occurred while the Web server was processing your request."


Read more...

Environment

  • Product: SAP LeanIX solutions
  • SAP LeanIX MTM Single Sign-on

Product

SAP LeanIX solutions all versions

Keywords

okta, saml, sso, self-service migration, email attribute, mail vs email, attribute mapping, uid email format, login failed, internal error, access denied, mtm single sign-on, leanix sso, saml attributes, okta mapping , KBA , LIX-MTM-SSO , SAP LeanIX MTM Single Sign-on , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.