Symptom
Whether email notifications for managers are consolidated for all their direct reports when Personal Reward statements are generated.
Environment
- SAP SuccessFactors Compensation
- Emails, Notifications & Alerts
Reproducing the Issue
- Generate Personal Reward statements for multiple direct reports in Compensation.
- Check the manager email notifications to determine whether a single consolidated email is sent or whether the email includes details of all users for whom statements were generated.
Cause
Resolution
- The manager email notification related to statement generation is not a consolidated email.
- The notification email includes the details of all users for whom compensation statements have been generated in the system.
See Also
Keywords
compensation, personal reward statement, manager notification, email notification, consolidated email, consolidation, direct manager, second manager, route map, variable pay, annual salary review, statement generation, alerts and notifications, SFCMP-31208, 1H release , KBA , LOD-SF-CMP-EML , Emails, Notifications & Alerts , Problem
Product
SAP SuccessFactors Compensation all versions
SAP Knowledge Base Article - Public