SAP Knowledge Base Article - Public

3773746 - Exporting / Importing C4C Feeds

Symptom

You would like to know if there is a way to export or import feeds from or into C4C.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Feeds work center.
  2. You would like to export these feeds or import them (for example from JAM).

Cause

This is currently not available.

Resolution

If your query is regarding the sunset of the JAM integration, please see the following documents:

  1. For guidance on the transition and release information, refer to: SAP Sales Cloud and SAP Service Cloud 2511 Release briefing.
  2. For details on the JAM collaboration sunset, alternatives, and migration options, refer to: SAP JAM collaboration sunset and alternatives.

See Also

Keywords

jam integration, c4c feeds, jam feed logs, export logs, retrieve conversation logs, jam license expired, jam discontinued, build work zone migration, jam sunset, c4c jam integration, feed migration, access jam logs, integration disruption, cloud for customer, work zone transition , KBA , LOD-CRM-IN-JAM , JAM Integration with Cloud for Customer , How To

Product

SAP Cloud for Customer core applications all versions