Symptom
You would like to know if there is a way to export or import feeds from or into C4C.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Feeds work center.
- You would like to export these feeds or import them (for example from JAM).
Cause
This is currently not available.
Resolution
If your query is regarding the sunset of the JAM integration, please see the following documents:
- For guidance on the transition and release information, refer to: SAP Sales Cloud and SAP Service Cloud 2511 Release briefing.
- For details on the JAM collaboration sunset, alternatives, and migration options, refer to: SAP JAM collaboration sunset and alternatives.
See Also
Keywords
jam integration, c4c feeds, jam feed logs, export logs, retrieve conversation logs, jam license expired, jam discontinued, build work zone migration, jam sunset, c4c jam integration, feed migration, access jam logs, integration disruption, cloud for customer, work zone transition , KBA , LOD-CRM-IN-JAM , JAM Integration with Cloud for Customer , How To
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public