3774095 - Generic Business Rules Do Not Hide Fields in Onboarding Custom Tasks

• In Onboarding custom task scenarios, custom task fields remain visible even after configuring a generic business rule for field hiding.

• Business rule changes do not reflect in the custom task UI.

• The administrator expects field visibility to be controlled dynamically, but no change occurs.

SAP SuccessFactors Onboarding

This is a product limitation.

Generic Business Rules are not supported for dynamically controlling the visibility of fields within Onboarding custom tasks. As a result, field visibility cannot be modified through business rule execution in this scenario.

Hiding custom task fields with a generic business rule is often limited or not supported in onboarding custom task scenarios.

Consulting:

Is defined as a complex question seeking recommendations or solutions that requires high effort to provide an answer, which is usually not applicable to all customers.

Examples include:

1. Advice or assistance relating to configuration, business process analysis, or implementation specific to the customer’s unique environment or already documented in Product Guides
2. ‘How-To’ questions seeking assistance with documented features
3. Assistance with customization of the core product, core functionality and/or problems or errors caused by customization that has been implemented or completed by customers or partners
4. Errors caused by customer or partner code

For help with configuration, how-to, and implementation issues, please visit the appropriate self-service resources listed below. Alternately, speak with your Account Executive or Customer Engagement Executive about Professional Services options or about engaging an SAP Authorized Partner.

Note that consulting requests are priced separately at the discretion of SAP unless otherwise specified in your maintenance contract.

In addition, all customers that have a valid SAP Enterprise Support Cloud Edition contract are entitled to the additional Empowerment, Innovation and Value Realization services from SAP as part of their maintenance contract as found under the following link: https://www.sap.com/about/trust-center/agreements/cloud/cloud-services.html?sort=latest_desc&search=Support%20Policy%20for%20Cloud%20Services&tag=language:english

Onboarding, custom task, MDF, business rule, hide field, visibility, field control , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem