SAP Knowledge Base Article - Public

3774149 - Admin cannot view all calibration sessions

Symptom

  • Administrator cannot view all existing calibration sessions across the organization.
  • Only sessions created by the user or where the user is the owner or facilitator are visible.

Environment

  • Performance and Goal Management
  • Calibration

Reproducing the Issue

  1. Log in with an admin user.
  2. Attempt to locate a calibration session created by a facilitator where the admin is not assigned any session role (for example, a session owned by an inactive facilitator).
  3. Observe the session does not appear for the admin.

Cause

As per the standard system design, there is no administrator permission that allows a user to view all calibration sessions regardless of ownership or facilitation. The Sessions page shows only sessions in which the user is assigned a role and has the corresponding read permission.

Resolution

  1. It is system design that the sessions are visible only to users assigned a session role (such as facilitator, co-facilitator, owner, participant, or executive reviewer) with the relevant read permission; there is no “view all sessions” admin permission.
  2. If the Facilitator is inactive and if the session needs to be delete then use "Purge and Replace a Calibration Session's Only Facilitator who has Been Inactive" as per the KBA : https://me.sap.com/notes/2992200/E

See Also

refer to: KBA 2992200 - Purge and Replace a Calibration Session’s Only Facilitator who has Been Inactive

https://help.sap.com/docs/successfactors-performance-and-goals/implementing-and-managing-calibration/deleting-calibration-sessions

Keywords

calibration sessions not visible, admin cannot see sessions, view all calibration sessions, inactive facilitator, delete calibration session, replace facilitator, manage calibration settings, manage calibration templates, role-based permissions, rbp refresh, co-facilitator, session ownership, successfactors calibration, succession & development, calibration visibility , KBA , LOD-SF-CAL-ADM , Admin Tools, Permissions, Settings , Problem

Product

SAP SuccessFactors Succession & Development all versions