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3774153 - RMS Worker v1 repeatedly shows “Dead” status with group sync shutdown message for SAP Data Intelligence

Symptom

SAP Data Intelligence Cloud -> Monitoring -> Instances, RMS Worker v1 graphs repeatedly enter status "Dead" shortly after execution.
Despite this behavior, replication is working as expected.

Observed behavior includes:

  • RMS Worker v1 instances repeatedly reach a "Dead" status in a loop pattern (approximately every 20–40 minutes).
  • RMS Worker v1 enters "Dead" shortly after submission (within ~15 seconds of start time).
  • RMS Worker v1 show status "Stopped" with error: "internal error: switched process status from initializing to stopped".
  • Group tab shows message: "Canceled: Group sync: graph shutdown" and Restart Count: 0.
  • Process Logs tab returns no log entries for affected instances.


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Environment

SAP Data Intelligence Cloud

Product

SAP Data Intelligence Cloud all versions

Keywords

rms worker v1, dead status, graph shutdown, group sync, initializing to stopped, internal error, vflow error, update metrics invalid character, restart count 0, process logs empty, lifecycle managed, no upcoming workorders, replication flows, data intelligence cloud, rms auto stop , KBA , CA-DI-IS-RMS , Replication Management Service , CA-DI , Data Intelligence , Problem

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