SAP Knowledge Base Article - Preview

3774227 - Timezone Defaults to UTC in USERS_SYSINFO for Onboarding Users - HRIS Sync Required - Onboarding

Symptom

  • For users hired via Onboarding, the timezone in backend table USERS_SYSINFO is maintained as UTC
  • The correct timezone (for example, US/Eastern) is stored in EMP_JOB_INFO_T
  • The discrepancy persists even after completion of onboarding and hiring steps
  • UDF export reflects the timezone as UTC for such users


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

onboarding, manage pending hires, timezone, utc, eastern, users_sysinfo, udf, employee profile, job information, hris sync, timezone mapping, new hire data review, location rule, emp_job_info, ec mph , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

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