3774363 - Service Order Follow-Up from Contract Shows "Time and Material Missing", "Reference Item Finished", and "Validity Expired" Warnings

When creating a follow-up Service Order from a Contract, one or more of the following warning messages are displayed:

"Copying item not possible: configuration for Entitlement – Time and Material is missing."
"Copying item not possible: the reference item is finished."
"Copying item not possible: the validity period of the reference item has expired." (if applicable)

As a result, the contract item is not copied to the follow-up Service Order.

SAP Business ByDesign

Service Order; Follow-Up Service Order; Contract; Entitlement; Time and Material; Copying Item Not Possible; Finished; Validity Expired; Contract Item; Follow-Up Document; Entitlement Item; Warning Message , KBA , SRD-CRM-ORD , Orders & Contracts , How To