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SAP Knowledge Base Article - PreviewSymptom
- Unable to enable SMS login via CDC using Twilio.
- Error message: "Unauthorized" when attempting to turn on the phone login switch in the console configuration tab in SuccessFactors.
- In some cases, error 403 may be displayed when enabling "allow candidates to create an account using their phone number".
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Environment
- Recruiting Management
- Customer Data Cloud Authentication
Product
SAP SuccessFactors Recruiting 2605
Keywords
unauthorized, sms login, twilio, cdc, customer data cloud, successfactors recruiting, phone login, enable switch, external candidate authentication, screen mapping, 403, console configuration, sms provider , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error
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