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SAP Knowledge Base Article - PreviewSymptom
After changing the Service and Support Team for a case, the changes are not displayed in the Timeline tab.
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Environment
SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Service and Support Team, Case, Timeline, Timeline Configuration, Event Generation , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , Problem
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