SAP Knowledge Base Article - Preview

3774610 - Account-to-Account Relationships are Web Service Messages are Sent from C4C to Marketing Cloud

Symptom

You have configured replication of Business Partner Relationships from SAP C4C to SAP Marketing Cloud. Although Marketing Cloud supports only Account-to-Contact relationships, Web Service messages are created for Account-to-Account relationships, leading to errors in Marketing Cloud..


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Environment

  • Product: SAP Cloud for Customer core applications
  • Integration between SAP Cloud for Customer and SAP Marketing Cloud

Product

SAP Cloud for Customer core applications all versions

Keywords

account-to-account, relationships, c4c to marketing cloud, business partner relationship, outbound replication, web service message monitoring, communication arrangement, sap_com_0475, cpi mapping error, unmapped relationship category, badi checkbusinessobjectinstanceprocessintegrationrelevance, receiverdeterminationbusinessobjectinstance, filter relationships, iflow filtering, marketing integration , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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