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SAP Knowledge Base Article - PreviewSymptom
This document describes common Groupware Configuration issues and how to investigate the situation.
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Environment
- SAP Cloud for Customer
- SAP Sales Cloud V2
- SAP Service Cloud V2
Product
SAP Cloud for Customer core applications all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Groupware, issue, codes, GraphUserId, ExchMailboxId, ExchEWSUrl, provisioning, user, add-in, download, sync, error, settings, missing, value, invalid, mailbox, authentication, configuration, Outlook, Gmail, mailbox, exchange, failed, ISEC-005, ISA-024, ISS-044, ISS-084, ISA-059, 401, Unauthorized , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
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