SAP Knowledge Base Article - Public

3774667 - Business Partner Replication to Sales Cloud v2 fails for Employee Partner Function

Symptom

  • Business Partner replication to Sales Cloud Version 2 does not work for employee partner function "VE".
  • Replication works for employee-based partner function "ZM", but fails for "VE".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Implement the mapping for WorkAssignmentExternalID as per the referenced guidance.
  2. Trigger Business Partner replication to Sales Cloud Version 2 for an employee assigned with partner function VE.
  3. Observe that replication fails for VE while succeeding for ZM, and that the outbound payload for VE lacks the WorkAssignmentExternalID node.

Cause

The WorkAssignmentExternalID node is not generated automatically for employee partner functions other than ER, resulting in missing data for VE during replication.

Resolution

  1. Review the outbound XML payload for employee partner functions other than ER (for example, VE) and verify that the WorkAssignmentExternalID node is missing.
  2. As a temporary workaround, add the WorkAssignmentExternalID node to the payload for the affected partner function before sending the replication.
  3. Re-trigger the Business Partner replication and confirm that the record is processed successfully in Sales Cloud Version 2.

Note: The permanent fix will it becomes available in release 2608.

See Also

Refer to: 

Keywords

business partner replication, sales cloud v2, partner function ve, employee partner function, workassignmentexternalid, missing node, xml payload, replication failure, s/4hana cloud public edition, id mapping, web service, er partner function, ve mapping, employee replication, 2608 release , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions