3774753 - Error message in OData API Monitor for new Tickets

Symptom

When trying to create a new Ticket via quick create (QC) screen an error is generated in OData API Monitor for "/sap/c4c/odata/v1/servicerequestinteraction/ServiceRequestInteractionTicketCollection" path mentioning an UUID (technical ID).

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

C4C, ticket, overview, timeline, interactions, odata, odata api monitor, error, 404, v1, servicerequestinteraction, ServiceRequestInteractionTicketCollection, ServiceRequestInteractionInteractions, GET, odata console, UUID, technical ID , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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