SAP Knowledge Base Article - Preview

3774772 - Not possible to modify the user's Work Time under settings in SAP Sales and Service Cloud V2

Symptom

When attempting to modify Work Time in Settings, an error occurs: "Error: Http failure response for (TENANT URL): 403 OK"


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Environment

  • SAP Sales Cloud V2
  • SAP Service Cloud V2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

work time, timezone, time zone, settings, 403 forbidden, 403 ok, insufficient authorizations, user service, sap.crm.service.userService, sap.crm.userservice.uiapp.userAdmin, iamservice.root, access denied, patch request, iam , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , Problem

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