SAP Knowledge Base Article - Public

3774829 - Is it possible to hide or display background portlets in the Job Application page based on user role and candidate type? - Recruiting Management

Symptom

There are scenarios where certain background portlets are relevant only to a specific candidate type. For example, the Inside Work Experience background portlet is applicable only to internal candidates, while other background portlets may be intended exclusively for external candidates.

Is there a supported way to configure the Job Application page so that a background portlet is hidden from recruiting users when viewing external candidates, while remaining visible for internal candidates?

Additionally, is it possible to control the visibility of background portlets based on recruiting user roles (for example, visible to Recruiters but hidden from Hiring Managers)?

Environment

SAP SuccessFactors Recruiting Management

Resolution

The visibility of background elements on the Job Application page cannot be configured based on candidate type (Internal vs. External) or recruiting user role. Background elements are always displayed to recruiting users when viewing a job application. This is the expected system behavior and is documented in the Implementation Guide: Frequently Asked Questions About Job Application Configuration.

This can be submitted as an enhancement request through the Customer Influence portal. For more information, please refer to KBA 2090228 – How to Submit Ideas for SAP SuccessFactors Products, which explains how to submit an enhancement request, search for existing ideas, and vote for enhancement requests submitted by other customers.

See Also

Keywords

hide section, external candidate, internal candidate, candidate job application, background element, role-based visibility, permissions, candidate type, candidate profile section , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions