SAP Knowledge Base Article - Preview

3774874 - Proxying a user displays "An error occurred while retrieving the legacy Report Distributor Tool link", when accessing View Schedules

Symptom

  • When a user proxies as another user and access Report Center > View Schedules, a pop-up shows an error.
  • Error message: "An error occurred while retrieving the legacy Report Distributor Tool link".
  • After closing the error message, the scheduled job list loads and the generated file can be downloaded without issues.


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Environment

SAP SuccessFactors HCM Suite

  • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
    • Report Centre
      • Actions in Report Centre 

Keywords

proxy, proxies, bulk print, compensation statements, report center, scheduled jobs, job scheduler, view schedules, legacy report distributor, legacy report distributor tool link, error occurred while retrieving, ERROR_NULL_PROPERTY, jobInfo.job_code.externalCode, pdf download, pop-up error, AYT-60913 , KBA , LOD-SF-ANA-RCT , Report Centre , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , LOD-SF-ANA-EXP , Report Exports (Ad Hoc, YouCalc, ORD) , Problem

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