SAP Knowledge Base Article - Public

3775022 - Expected Currency Not Determined in Down Payment Invoice Request

Symptom

Down Payment Invoice Request is created with currency ABC instead of the chosen currency DEF.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Sales Order work center.
  2. Go to the Sales Orders view.
  3. Search for Sales Order XYZ (XYZ represents the Sales Order ID).
  4. Note that the currency maintained in the Sales Order is ABC (ABC represents the currency).
  5. Select Sales Order XYZ and click Create Down Payment.
  6. In the Create Down Payment Request pop-up window, enter the amount and change the currency to DEF (DEF represents the currency).
  7. Click OK. The Down Payment Invoice Request 123 is created (123 represents the Down Payment Invoice Request ID).

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Request view.
  3. Search for Down Payment Invoice Request 123.
  4. Choose Edit and View All.
  5. Observe that the currency is displayed as ABC instead of DEF.

Cause

The scoping question "Do you use payments with reference for receivables?" is not activated. As a result, the selected currency is not correctly applied to the Down Payment Invoice Request.

Resolution

  1. Navigate to the Business Configuration work center.
  2. Select the Implementation Projects view.
  3. Select the project and click Edit Project Scope.
  4. Go to Step 4 - Questions.
  5. Navigate to Cash Flow Management.
  6. Expand Payables and Receivables Processing.
  7. Expand Payments and Clearing.
  8. Under the group Payment Slip with Reference Number, locate the question: “Do you use payments with reference for receivables?”
  9. Activate the scoping question.

After scoping the question, the selected currency will be correctly applied in the Down Payment Invoice Request.

Keywords

Down Payment Invoice Request; Down Payment; Currency; Selected Currency; Sales Order Currency; Create Down Payment; Business Configuration; Cash Flow Management; Payables and Receivables Processing; Payments and Clearing; Payment Slip with Reference Number; Do you use payments with reference for receivables; Scoping Question; Customer Invoicing; Sales Order. , KBA , AP-CI , Customer Invoice Processing , Problem

Product

SAP Business ByDesign all versions