Symptom
Down Payment Invoice Request is created with currency ABC instead of the chosen currency DEF.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Sales Order work center.
- Go to the Sales Orders view.
- Search for Sales Order XYZ (XYZ represents the Sales Order ID).
- Note that the currency maintained in the Sales Order is ABC (ABC represents the currency).
- Select Sales Order XYZ and click Create Down Payment.
- In the Create Down Payment Request pop-up window, enter the amount and change the currency to DEF (DEF represents the currency).
- Click OK. The Down Payment Invoice Request 123 is created (123 represents the Down Payment Invoice Request ID).
- Go to the Customer Invoicing work center.
- Select the Invoice Request view.
- Search for Down Payment Invoice Request 123.
- Choose Edit and View All.
- Observe that the currency is displayed as ABC instead of DEF.
Cause
The scoping question "Do you use payments with reference for receivables?" is not activated. As a result, the selected currency is not correctly applied to the Down Payment Invoice Request.
Resolution
- Navigate to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the project and click Edit Project Scope.
- Go to Step 4 - Questions.
- Navigate to Cash Flow Management.
- Expand Payables and Receivables Processing.
- Expand Payments and Clearing.
- Under the group Payment Slip with Reference Number, locate the question: “Do you use payments with reference for receivables?”
- Activate the scoping question.
After scoping the question, the selected currency will be correctly applied in the Down Payment Invoice Request.
Keywords
Down Payment Invoice Request; Down Payment; Currency; Selected Currency; Sales Order Currency; Create Down Payment; Business Configuration; Cash Flow Management; Payables and Receivables Processing; Payments and Clearing; Payment Slip with Reference Number; Do you use payments with reference for receivables; Scoping Question; Customer Invoicing; Sales Order. , KBA , AP-CI , Customer Invoice Processing , Problem
SAP Knowledge Base Article - Public