3775083 - Backup BackupExe_LogBackup.cpp( ) : Report backup failure: exception  1: no.300012

• The indexserver trace reveals failed log backups due to the following error, followed later on by a disk full event on the log volume
  
  

  [31498]{-1}[-1/-1] 2026-06-23 15:15:18.147972 e Backup           BackupExe_LogBackup.cpp(00988) : Report backup failure: exception  1: no.300012  (Crypto/Shared/SSL/CommonCrypto/Context.cpp:470) TID: 31498
      Cannot create SSL engine: $ErrorText$; $Context$=[e5e9f854e21dee84,127.0.0.1:24478,127.0.0.1:30000,DAE,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140325471807512, fd=104, refCnt=1, local=127.0.0.1/24478_tcp, remote=127.0.0.1/30000_tcp, state=Connected, pending=[----]}}}
  [31498]{-1}[-1/-1] 2026-06-23 15:16:18.187256 e Crypto           FileBasedCertificateStore.cpp(00394) : Could not load PSE file /usr/sap/SID/HDB00/hostname/sec/sapsrv_internal.pse (security profile not found)
  
  
  e Logger           BackupHandlerImpl.cpp(00500) : Error during log segment backup: exception  1: no.300012  (Crypto/Shared/SSL/CommonCrypto/Context.cpp:470) TID: 31498
      Cannot create SSL engine: $ErrorText$; $Context$=[e5e9f854e21df165,127.0.0.1:60450,127.0.0.1:30000,DAE,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140320828761112, fd=167, refCnt=1, local=127.0.0.1/60450_tcp, remote=127.0.0.1/30000_tcp, state=Connected, pending=[----]}}}
  exception throw location:
     0: 0x00007fa6f0d2c5dd in Crypto::SSL::CommonCrypto::Context::createEngine(Crypto::SSL::Engine::Type, ltt::allocator&)+0x3ec at Crypto/Shared/SSL/CommonCrypto/Context.cpp:470 (libcrypto_base.so)
     1: 0x00007fa6f0d184e7 in Crypto::SSL::Filter::Initiator::connect(Crypto::SSL::FilterWithStepByStepHandshake::ClientHandshakePhase)+0x426 at Crypto/Shared/SSL/Filter.cpp:89 (libcrypto_base.so)
     2: 0x00007fa6ea386fad in Stream::NetworkChannelSSLFilter::doSSLHandShake(void const*, unsigned long)+0x2fc at Basis/IO/Stream/impl/NetworkChannelSSLFilter.cpp:340 (libhdbbasis.so)
     3: 0x00007fa6ea38780c in Stream::NetworkChannelSSLFilter::initiateConnection()+0xab at Basis/IO/Stream/impl/NetworkChannelSSLFilter.cpp:206 (libhdbbasis.so)
     4: 0x00007fa6ea387899 in Stream::NetworkChannelSSLFilter::initClientChannel()+0x8 at Basis/IO/Stream/impl/NetworkChannelSSLFilter.cpp:78 (libhdbbasis.so)
     5: 0x00007fa6ea390736 in Stream::NetworkChannelManager::connect(NetworkAccess::NetworkAddress const*, NetworkAccess::NetworkAddress const&, Stream::NetworkChannelParameters const&, bool, ltt::smartptr_handle<Stream::ChannelCallback>*, Stream::NetworkChannelComponent, int, ltt::allocator&)+0x245 at Basis/IO/Stream/impl/NetworkChannelManager.cpp:189 (libhdbbasis.so)
     6: 0x00007fa6ea39188f in Stream::NetworkChannelManager::connect(NetworkAccess::NetworkAddress const*, NetworkAccess::NetworkAddress const&, Stream::NetworkChannelParameters const&, ltt::smartptr_handle<Stream::ChannelCallback>*, Stream::NetworkChannelComponent, int)+0x3e at Basis/IO/Stream/impl/NetworkChannelManager.cpp:127 (libhdbbasis.so)
     7: 0x00007fa6ee9b6320 in TrexDaemonClient::sendDaemonMessage(char const*, unsigned short, TrexDaemonClient::NetworkMessage*, ltt::optional<std::chrono::duration<long, std::ratio<1l, 1000l> > >)+0x56f at TrexDaemonClient/NetworkLinux.cpp:169 (libhdbbasement.so)
     8: 0x00007fa6ee9a9b39 in TrexDaemon::Client::sendExecuteBackintMessage(int, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, long const&, long const&, int, int&, ltt::basic_string<char, ltt::char_traits<char>, 39ul>&, int&, ltt::basic_string<char, ltt::char_traits<char>, 39ul>&, unsigned int, unsigned int, ltt::optional<std::chrono::duration<long, std::ratio<1l, 1000l> > >)+0x478 at TrexDaemonClient/Network.cpp:602 (libhdbbasement.so)
     9: 0x00007fa70932a215 in Backup::BackupDestBackint_ExecutorDaemon::executeImpl(Backup::BackupDestBackint_Job::JobType, unsigned long, unsigned long, Backup::BackupDestBackint_Job::LevelType, char const*, char const*, char const*, char const*, char const*, int&)+0x2f4 at Backup/Destination/Backint/impl/BackupDestBackint_ExecutorDaemon.cpp:44 (libhdbbackup.so)
    10: 0x00007fa70932b499 in Backup::BackupDestBackint_Executor::execute(Backup::BackupDestBackint_Job&, Backup::BackupDestBackint_InputFile&, Backup::BackupDestBackint_Executor::TempFile const&)+0x468 at Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:167 (libhdbbackup.so)
    11: 0x00007fa70932b96b in Backup::BackupDestBackint_Executor::execute(Backup::BackupDestBackint_Job&)+0x3a at Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:112 (libhdbbackup.so)
    12: 0x00007fa70929bc02 in Backup::BackupExe_BackintHandlerImpl::startBackintForBackup(ltt::vector<ltt::shared_ptr<Backup::BackupDest_Destination, ltt::default_deleter, ltt::integral_constant<bool, false>, ltt::integral_constant<bool, false> > > const&, unsigned long, unsigned long, Backup::BackupDestBackint_Job::LevelType, Backup::BackupDestBackint_Job::BackupType, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, BackupTools::ToolsCom_Version const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, unsigned long)+0x541 at Backup/Executor/impl/BackupExe_BackintHandlerImpl.cpp:223 (libhdbbackup.so)
    13: 0x00007fa70929829a in Backup::BackupExe_BackintHandlerImpl::startBackintForBackup(ltt::vector<ltt::shared_ptr<Backup::BackupDest_Destination, ltt::default_deleter, ltt::integral_constant<bool, false>, ltt::integral_constant<bool, false> > > const&, unsigned long, unsigned long, Backup::BackupDestBackint_Job::LevelType, Backup::BackupDestBackint_Job::BackupType, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, ltt::basic_string<char, ltt::char_traits<char>, 39ul> const&, BackupTools::ToolsCom_Version const&, unsigned long)+0x89 at Backup/Executor/impl/BackupExe_BackintHandlerImpl.cpp:93 (libhdbbackup.so)
    14: 0x00007fa7092c02be in Backup::BackupExe_LogBackupImpl::LogBackupThread::collectionBackupStartBackint(ltt::vector<ltt::shared_ptr<Backup::BackupDest_Destination, ltt::default_deleter, ltt::integral_constant<bool, false>, ltt::integral_constant<bool, false> > >&, unsigned long)+0x22d at Backup/Executor/impl/BackupExe_LogBackup.cpp:296 (libhdbbackup.so)
    15: 0x00007fa7092c88d0 in Backup::BackupExe_LogBackupImpl::LogBackupThread::executeCollectionBackup(ltt::shared_ptr<Backup::BackupExe_LogBackupInformationCollection, ltt::default_deleter, ltt::integral_constant<bool, false>, ltt::integral_constant<bool, false> >&)+0x2df at Backup/Executor/impl/BackupExe_LogBackup.cpp:609 (libhdbbackup.so)
    16: 0x00007fa7092cc41b in Backup::BackupExe_LogBackupImpl::LogBackupThread::run(Execution::ThreadRC&)+0x38a at Backup/Executor/impl/BackupExe_LogBackup.cpp:935 (libhdbbackup.so)
    17: 0x00007fa6ea273f20 in Execution::Thread::staticMainImp(Execution::Thread*)+0x62f at Basis/Execution/impl/Thread.cpp:613 (libhdbbasis.so)
    18: 0x00007fa6ea2791be in Execution::pthreadFunctionWrapper(Execution::Thread*)+0x19d at Basis/Execution/impl/ThreadInterposition.cpp:687 (libhdbbasis.so)
    19: 0x00007fa6e92a6fec in start_thread+0x2bd (libc.so.6)
    20: 0x00007fa6e932e418 in __clone3+0x29 (libc.so.6)
  
   
  [31401]{-1}[-1/-1] 2026-06-23 22:11:09.414707 i Logger           LogSegment.cpp(03259) : log partition disk usage 95% >= log_disk_usage_limit 95%, do not create new log segment
  [31401]{-1}[-1/-1] 2026-06-23 22:11:09.414729 w Logger           LogSegment.cpp(03337) : Log full - log_disk_usage_limit 95% reached in log partition /hana/log/SID/mnt00001/hdb00002.00003/, current disk usage is 95%, awaiting free segment or additional free disk space
  [31401]{-1}[-1/-1] 2026-06-23 22:11:09.414750 i EventHandler     EventManagerImpl.cpp(00692) : New event reported: 'LogFullEvent[volumeid=2,eventid=1,part=/hana/log/SID/mnt00001/hdb00002.00003/]'
  [7410]{-1}[-1/-1] 2026-06-23 22:11:15.154158 i EventHandler     EventManagerImpl.cpp(00976) : Could not set event 'LogFullEvent[volumeid=2,eventid=1,part=/hana/log/SID/mnt00001/hdb00002.00003/]' to state 'handled'

• Nameserver trace shows that SSL configuration was turned on in the minutes prior
  
  

  
  [18651]{109579}[22/21773552] 2026-06-23 15:07:11.823037 i SQLSessionCmd    Statement.cc(06082) : INI configuration is changed by 109579, client ip=<IP>, client port=2996, query=alter system alter configuration ('global.ini','SYSTEM') set ('communication','ssl') = 'on' with reconfigure
  [11653]{109579}[22/21773552] 2026-06-23 15:07:11.853839 i TraceContext     TraceContext.cpp(01371) : UserName=SYSTEM, ApplicationUserName=<username>, ApplicationName=HDBStudio, ApplicationSource=csns.admin.commands.AdministrationHandler$1$1.call(AdministrationHandler.java:338);csns.admin.commands.AdministrationHandler$1$1.call(AdministrationHandler.java:1);java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317);java.base/java.util.concu, StatementExecutionID=281479286727188
  
  
  [18651]{109579}[22/21773555] 2026-06-23 15:07:12.171307 i SQLSessionCmd    Statement.cc(06082) : INI configuration is changed by 109579, client ip=<IP>, client port=2996, query=alter system alter configuration ('global.ini','DATABASE','SID') set ('communication','ssl') = 'on' with reconfigure
  [15851]{109579}[22/21773555] 2026-06-23 15:07:12.200669 i TraceContext     TraceContext.cpp(01371) : UserName=SYSTEM, ApplicationUserName=<username>, ApplicationName=HDBStudio, 
  
  
  # global.ini last modified 2026-06-23 15:07:12.176261 by hdbnameserver 
  # Last changes made: 
  # 2026-06-23 15:07:12.171781 setting [communication]/ssl="on" (was "")
  
  [backup]
  parallel_data_backup_backint_channels = 4
  log_backup_using_backint = true
  log_backup_parameter_file = /usr/sap/SID/SYS/global/hdb/opt/hdbconfig/param
  data_backup_parameter_file = /usr/sap/SID/SYS/global/hdb/opt/hdbconfig/param
  backint_response_timeout = 1800
  catalog_backup_using_backint = true
  catalog_backup_parameter_file = /usr/sap/SID/SYS/global/hdb/opt/hdbconfig/param
  parallel_data_backup_backint_size_threshold = 32
  
  [communication]
  ssl = off

SAP HANA Platform Edition 2.0

KBA , HAN-DB-PER , SAP HANA Database Persistence , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem