Symptom
When reversing a document cleared from automatic payments the APP Reset Cleared Items – FBRA (FBRA) don't have the button "Reset and Reverse" only have "Reset cleared items".
Environment
SAP S\4HANA Cloud Public Edition
Reproducing the Issue
- Open the app Reset Cleared Items - FBRA
- Fill the parameters
- See the reverse and reset button isn't available
Cause
This app don't support the complete workflow, it's necessary to take a two-step process to correctly reverse and reset the cleared item.
Resolution
To fully undo an automatically paid and cleared document, you need to perform two steps:
- Reset the clearing with FBRA.
- Reverse the payment document with the Manage Journal Entries app.
Because this is a two-step flow, no cancellation update is automatically sent to your payment advice. You need to handle the payment advice output separately (for example, cancel or resend a corrected advice via your Output Management/payment advice process).
See Also
Keywords
Reverse, Reset, Cleared Items, FBRA , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public