SAP Knowledge Base Article - Public

3775251 - Error in App Reset Cleared Items – FBRA (Not fully Reversed and Reseted)

Symptom

When reversing a document cleared from automatic payments the APP Reset Cleared Items – FBRA (FBRA) don't have the button "Reset and Reverse" only have "Reset cleared items".

Environment

SAP S\4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the app Reset Cleared Items - FBRA
  2. Fill the parameters
  3. See the reverse and reset button isn't available

Cause

This app don't support the complete workflow, it's necessary to take a two-step process to correctly reverse and reset the cleared item.

Resolution

To fully undo an automatically paid and cleared document, you need to perform two steps:
  1. Reset the clearing with FBRA.
  2. Reverse the payment document with the Manage Journal Entries app.
Because this is a two-step flow, no cancellation update is automatically sent to your payment advice. You need to handle the payment advice output separately (for example, cancel or resend a corrected advice via your Output Management/payment advice process).

See Also

Keywords

Reverse, Reset, Cleared Items, FBRA , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions