Symptom
Rehire candidates originating from Onboarding cannot be submitted or completed in Manage Pending Hires. When attempting to finalize the hire, the process fails and displays the "Choose a valid event reason" error message.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Complete the Onboarding process for a rehire candidate.
- Open Manage Pending Hires and select the rehire record.
- Attempt to submit/complete the hire.
- Observe the error indicating a valid event reason must be selected.
Cause
A picklist option stored in the user’s historical employment record (for example, Employment Information > New Hire event reason) is inactive. During rehire, the system validates historical picklist values; if an picklist value is inactive, then the error message will appear.
Resolution
The picklist value must be reactivated in the Picklist Center before you can submit Manage Pending Hires.
Keywords
manage pending hires, rehire, onboarding, event reason, termination reason, custom-string16, picklist, invalid option id, ECT_service_layer_VALIDATE_PICKLIST_INVALID_OPTIONID, HrisPicklistsValidator, pending hires error, employment information, inactive picklist option, terminate reason , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
SAP Knowledge Base Article - Public