SAP Knowledge Base Article - Public

3775290 - Employee Responsible ID Not Visible in Assign Responsible List While Assigning Warehouse Task

Symptom

The Employee Responsible ID is not visible in the user list while assigning the Warehouse Task, even though the Business User is Active.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics work center.
  2. Go to Task Control view.
  3. Select for the Warehouse Task: ABC with status Not Started. (ABC represents Warehouse Task ID).
  4. Choose Assign Responsible.
  5. Search for Responsible ID: 123. (123 represents Employee Responsible ID)
  6. There are no records found.

Cause

  • The Business User is Active, but the corresponding Employee's termination date is in the past in Personnel Administration work center.
  • As a result, the Employee's Business User ID is not visible in the Assign Responsible user list.

Resolution

Extend the termination date into the future date for the Employee in Personnel Administration work center.

Steps:

  1. Go to Personnel Administration work center.
  2. Go to Employees view.
  3. Select All Employees from the dropdown.
  4. Search for the Employee: 123. (123 represents Employee Responsible ID)
  5. Choose Edit.
  6. Go to Employment tab and open Work Agreement sub-tab.
  7. Choose Change Termination Date.
  8. Enter a suitable future termination date.
  9. Choose Save.

The Employee's Business User ID can now be assigned to the Warehouse Task as Responsible. 

Keywords

Assign Responsible; Task Control; Warehouse Task; Outbound Logistics; Responsible User List; User Not Visible; No Records Found; Employee Termination Date; Personnel Administration; Work Agreement; Termination Date; Business User Active; Pick Operation; Selection List Empty; User Assignment , KBA , AP-SLP-TSK , Site Logistics Task , SRD-CC-IAM , Identity & Access Management , SRD-HR-PAD , Personnel Administration , Problem

Product

SAP Business ByDesign all versions