3775297 - The flag "Customer Optional" or "Serial ID Optional" on corresponding registered product category is not editable

Symptom

Attempting to set the category flag "Customer Optional" or "Serial ID Optional" is not possible because the fields are locked for editing.

Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

registered product, customer optional, serial id optional, category locked, sales cloud v2, mandatory customer, registered product category, Sales Cloud, Service Cloud, version 2, V2, SSC V2, SSC. , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.