SAP Knowledge Base Article - Public

3775300 - Cannot preview purchase order print form in my inbox (app id f0862) before approval – SAP S/4HANA Cloud Public Edition

Symptom

  • There is no direct option to view the purchase order print form in the My Inbox app before the purchase order is approved.
  • Users want to check the print form before purchase order approval in My Inbox (app id F0862).
  • The available alternative via Manage Purchase Orders is considered too lengthy.
  • Users would like approvers to directly access Output Parameters or preview the purchase order print form from My Inbox.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the My Inbox app (App ID F0862).
  2. Select a purchase order task.
  3. Open the purchase order from the task.
  4. Choose "Manage Purchase Orders".
  5. In Manage Purchase Orders, open the selected purchase order.
  6. Open Output Parameters and review/preview the print form.

Cause

This is the standard system design. My Inbox is primarily designed as a notification and approval application, allowing approvers to review key business information and perform approval-related actions. At present, it does not provide a standard option to directly navigate to the Purchase Order Output Parameters or preview the Purchase Order print form.  

Resolution

  1. Use My Inbox to review the key approval-relevant fields presented in the purchase order task.
  2. To preview the purchase order print form, open the Manage Purchase Orders app, open the corresponding purchase order, navigate to Output Parameters, and preview the form there.
  3. Be aware that attaching the purchase order print form as a PDF in email notifications is not supported by standard design.
  4. If a direct preview or navigation from My Inbox is required, submit a product improvement request via Customer Influence. Refer to: KBA 2838428 - How to Submit Feature Requests for Procure in SAP S/4HANA Cloud Public Edition Product.

See Also

Keywords

my inbox, F0862, purchase order, PO, print form, preview, output parameters, approval, approve, manage purchase orders, public cloud, s/4hana cloud public edition, fiori, pdf, workflow , KBA , MM-FIO-PUR-PO-2CL , Fiori UI for Purchase Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions