3775308 - Create Correspondence account statement (SAP06) PDF preview fails with HTTP 500 connection timed out

• In the Create Correspondence app, attempting to preview a Supplier Account Statement (SAP06) remains stuck in loading and no PDF is displayed.
• Error displayed:
  "A technical error has occurred. Please try again later.
  HTTP error: 500 Connection Timed Out"

SAP S/4HANA Cloud Public Edition

1. Open the Create Correspondence app.
2. Select Account type: Supplier; Correspondence type: SAP06 (Account Statement); choose the relevant company code and supplier.
3. Set a long posting date range (for example, about one year) that includes a large volume of items.
4. Click Preview and observe continuous loading; eventually an error appears with HTTP 500 Connection Timed Out and the PDF is not generated.

The preview request processes a large volume of accounting line items within a single run, exceeding the allowed processing time and resulting in an HTTP 500 Connection Timed Out. This is not caused by configuration or an application error.

1. Reduce the data volume per preview by shortening the posting date range (for example, split the period into multiple statements).
2. Generate and preview the statement for each shorter period separately.
3. Repeat for additional shorter periods until the full reporting timeframe is covered.

• KBA 3560354 - Unable to preview in Create Correspondence app
• KBA 3648528 - Technical error in Create Correspondence app -SAP S/4HANA Cloud Public Edition 

create correspondence, account statement, SAP06, preview, pdf, loading, http 500, connection timed out, timeout. , KBA , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , Problem