SAP Knowledge Base Article - Public

3775347 - Incorrect payment medium format generated after running Manage Automatic Payments - SAP S/4HANA Cloud Public Edition

Symptom

Incorrect payment medium format generated during the "Manage Automatic Payments" run. This occurs despite the format being correctly configured for the specific payment method and country under configuration ID 101972 - Set Up Payment Methods for Each Country/Region for Payment Transactions.

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Perform a payment run.
  2. Generate the payment medium/file from the payment run.
  3. Observe that the file is produced in an undesired format instead of the required format.

Cause

The payment medium format for the relevant company code and payment method is set to a different format under "Format in company code" within configuration activity Set Up Payment Methods for Each Country/Region for Payment Transactions (ID 101972).

Resolution

1. Open configuration ID 101972 “Set Up Payment Methods for Each Country/Region for Payment Transactions”.

2. Go to the section “Format in Company Code”.

3. Locate the relevant company code and payment method.

4. Maintain “Payment Medium Format” with the correct format.

5. Save the configuration.

6. Re-run the payment run and regenerate the payment medium to verify the correct file format is produced.

See Also

KBA 3060211 - Error "Payment Medium Creation Error" for payment method C

Keywords

payment method, company code, payment medium format, incorrect payment format, 101972, format in company code, payment run, payment file format, public cloud, Manage automatic payments , KBA , FI-AP-AP-B-2CL , Payment Progam / Payment transfer (DE, JP, US) (Public Cld) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions