3775366 - An error "ArcGISMund: does not support offline export" occurred while downloading the offline map in the SAP Service and Asset Manager application

Symptom

We need to use the offline map and follow the document (https://help.sap.com/docs/SAP_SERVICE_ASSET_MANAGER_WINDOWS/e23ae99a62f44758842c8dee30b75a84/94570c924cfb4158a4a61e49f2a26092.html?locale=en-US&version=3.0).

However, an error "ArcGISMund: does not support offline export" occurred while downloading the map

Environment

SAP Service and Asset Manager application 2505

Product

SAP Service and Asset Manager 2505

Keywords

Download, Offline map, Fail, Cannot, Esri runtime license, ESRI API Key, Not valid, Licensed for developer, Base map, SSAM, ArcGISMund, Not, Support offline export , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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