Symptom
- Notifications are not received in SAP Build Work Zone.
- No specific error messages or error codes were provided.
Environment
SAP S/4HANA Cloud Public Edition
Cause
Missing communication arrangement for communication scenario SAP_COM_0683 in the source system, preventing notifications from being sent to the notification service.
Resolution
- Verify that communication scenario SAP_COM_0683 (notifications) exists in the source system.
- Create a communication arrangement for SAP_COM_0683.
- Assign a communication system to the SAP_COM_0683 communication arrangement.
- Generate the credentials for notifications as per the integration guide and maintain them where required in the source system.
- Confirm that notifications are visible from the notification bell in work zone.
See Also
Keywords
work zone notifications, not received, odata v4, /iwngw/notifications, /iwfnd/gw_client, /iwngw/bep_demo, /iwfnd/error_log, /slg1, sap_com_0683, communication arrangement, communication system, notification provider, ans, cloud notification service, s/4hana cloud , KBA , CA-FLP-EXT-FNS , SAP CP Notification Service Integration , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public