SAP Knowledge Base Article - Public

3775383 - Notifications not received in SAP Build Work Zone - SAP S/4HANA Cloud Public Edition

Symptom

  • Notifications are not received in SAP Build Work Zone. 
  • No specific error messages or error codes were provided.

Environment

SAP S/4HANA Cloud Public Edition

Cause

Missing communication arrangement for communication scenario SAP_COM_0683 in the source system, preventing notifications from being sent to the notification service.

Resolution

  1. Verify that communication scenario SAP_COM_0683 (notifications) exists in the source system.
  2. Create a communication arrangement for SAP_COM_0683.
  3. Assign a communication system to the SAP_COM_0683 communication arrangement.
  4. Generate the credentials for notifications as per the integration guide and maintain them where required in the source system.
  5. Confirm that notifications are visible from the notification bell in work zone.

See Also

Keywords

work zone notifications, not received, odata v4, /iwngw/notifications, /iwfnd/gw_client, /iwngw/bep_demo, /iwfnd/error_log, /slg1, sap_com_0683, communication arrangement, communication system, notification provider, ans, cloud notification service, s/4hana cloud , KBA , CA-FLP-EXT-FNS , SAP CP Notification Service Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions