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SAP Knowledge Base Article - PreviewSymptom
Discount conditions (for example, DPG3/DPG4/DPG5) display as statistical/inactive in the "Price Details" for a service contract item even though the correct discount is applied and the net value is calculated correctly. However, it is active at the billing request line level.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
service contract pricing, solution order pricing, statistical condition, inactive condition, orange indicator, dpg3, dpg4, dpg5, discount precedence, billing request line, BRL, pricing conditions, active indicator, pricing determination, forwarded to billing , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
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