SAP Knowledge Base Article - Preview

3775571 - Comparison between System not Responding (SAP Cloud ALM - Health Monitoring) and ABAP System Not Available (SAP Solution Manager - System Monitoring)

Symptom

  • Different alert behavior is observed when comparing:

    • ABAP System Not Available alert in SAP Solution Manager System Monitoring
    • System Not Responding alert based on the System Heartbeat metric in SAP Cloud ALM Health Monitoring

    The alerts may differ in terms of detection logic, alert generation timing, and availability checks performed.

     

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Cloud ALM 
  • SAP Solution Manager 7.2

Keywords

SAP Cloud ALM, Health Monitoring, System Heartbeat, System Not Responding, SAP Solution Manager, SysMon, ABAP System Not Available, Availability Monitoring, Diagnostic Agent, RFC Availability, HTTP Availability, Message Server Status , KBA , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , Problem

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