3775599 - Cannot read properties of undefined (reading 'eamoverallstatus') when confirming operations via Quick confirmation | SAP Service and Asset Manager

Symptom

Operation confirmation fails in SAP Service and Asset Manager with the following error message:

TypeError: Cannot read properties of undefined (reading 'EAMOverallStatus')

The issue occurs in both in Mass confirmation and Individual confirmation. As a result, the operation confirmation is not completed.

Environment

SAP Service and Asset Manager all versions

Product

SAP Service and Asset Manager all versions

Keywords

eamoverallstatus, typeerror, quick confirmation, operation confirmation, batch confirmation, undefined, overall status profile, EAM_OSTATPFL_ORD, EAM_OSTATPFL_NOT, PM-WOC, SPRO, mobile, confirmation error, status profile assignment, ssam , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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