SAP Knowledge Base Article - Public

3775721 - The field criteria on Configure Object Definition is not working as expected in Latest People Profile

Symptom

  • An "Internal error" occurs when trying to add a record 
  • The issue is specific to the latest people profile and does not occur in legacy people profile

"Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental" 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to People Profile 
  2. Search for the MDF card
  3. Try to add a record (child record)
  4. The error is shown: "Internal Error"

Cause

  • This is a corner case that only occurs when field criteria reference a Foundation Object
  • Other field types and configurations are not affected

Resolution

See Also

Keywords

KI2605, INC28754345 , KBA , LOD-SF-MDF-PPX , MDF on New People Profile , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors HCM Core 2605