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SAP Knowledge Base Article - PreviewSymptom
Users ask whether ZIP file upload and download are supported in SSAM 2310; ZIP files may download but cannot be opened, or ZIP downloads may fail even when the file type is added in the configuration; no error message is provided.
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Environment
- Product Independent Assignment (Fallback)
- SAP Service and Asset Manager
Product
SAP Service and Asset Manager all versions
Keywords
ssam 2310, document attachments, attachments parameter, ATTACHMENTS, zip, upload, download, cannot open zip, file type support, mobile viewer, configpanel, unsupported file type, document upload, document download, SAP service and asset manager , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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