SAP Knowledge Base Article - Public

3775852 - Country shows under Candidate Status when using Download Documents feature - Recruiting Management

Symptom

There is an unrelated country value showing under Candidate Status in the downloaded PDF when using Download Documents feature in the latest applicant workbench.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Open any job requisition with applicants
  3. Select one application and click Download Documents
  4. Select Application Information to download
  5. Open and check the downloaded PDF. The status under Applicant Summary section is correct. But Candidate Status under Application Information section is showing a country value.

Cause

It is a known issue.

Resolution

Permanent fix:

Workaround:

Please refer to the status under Applicant Summary section, it is correct.

See Also

Keywords

download documents, pdf, candidate status, status, incorrect country, country, application information, statusId, job application, UXR, applicant summary, download, pdf output, RCM-160975, INC29836050 , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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