SAP Knowledge Base Article - Preview

3775857 - Matrix Reports not visible in the SuccessFactors App for Microsoft Teams

Symptom

  • At SuccessFactors Teams, only Direct Reports are displayed as expected, Matrix Reports is not visible.
  • Matrix Reports are visible when accessing SuccessFactors via browser (EC UI).
  • Required permissions are already granted.
  • The issue affects all users and occurs only within Microsoft Teams integration.
  • No error messages are displayed.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

matrix reports, microsoft teams, ms teams, successfactors, sf teams app, org chart, organization chart, ec ui, employee central, not visible, missing, permissions, by design, integration limitation, teams, matrix report,  , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-PLT , Platform Foundational Capabilities , Product Enhancement

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