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SAP Knowledge Base Article - PreviewSymptom
Workflow email notifications generated during Manual Control Performance (MCP) or Manual Control Performance with Business Rules (MCP+BR) are sent to additional users who are not expected recipients.
Unexpected recipients are not maintained as:
- Control Owner
- Step Performer
- FCC Contact
The same work item or reminder notification is delivered to multiple users.
Transaction SOST confirms that the emails were successfully sent to these additional recipients.
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Environment
SAP Process Control 12.0
Product
Keywords
MCP, MCP+BR, Manual Control Performance, workflow, workflow email, notification, reminder, additional recipients, unexpected recipients, substitute, substitution, delegation, HRUS_D2, workflow agent, Control Owner, Step Performer, FCC Contact, SAP Business Workflow, SOST, Process Control, GRC-SPC-SA, email distribution, overlapping delegation, workflow recipient determination. , KBA , GRC-SPC-SA , Survey and Assessment , Problem
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