Symptom
The "Ongoing Calculation Status" of a sub-item of a fixed price service bundle shows "Not calculated" and the "Ongoing Planned Cost" is 0 in a service order.
Environment
SAP S/4HANA Cloud Public Edition
Cause
This is by design. For fixed-price service bundles, the planned cost and planned revenue are displayed only at the main item level once the items are released. Sub-items show zero planned cost and revenue.
Resolution
Specific Calculation Logic for Service Bundles
For service bundles (general):
Each sub-item reports its cost and revenue on its own account assignment object (CO object). The main item does not have an account assignment object and therefore cannot report cost and revenue.
For fixed-price service bundles:
- The account assignment object of the main item is used to aggregate the costs and revenues for the entire service bundle.
- The cost of the main item represents the total aggregated cost of all sub-items.
- The planned revenue is calculated as the net price of the main item multiplied by the quantity.
See Also
Keywords
ongoing planned cost, not calculated, planned cost 0, service order, executing service employee, partner determination, cost rates services, manage cost rates, service team, cost center, fixed price service bundle, planned revenue, aggregation, main item, sub-item , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
SAP Knowledge Base Article - Public