SAP Knowledge Base Article - Preview

3775980 - KPI Tile Behavior When Accessed through Open list view

Symptom

When user accesses open list view KPI tile from the homepage, the records returned do not match the count displayed on the tile.
 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Sales Cloud version 2.

SAP Service Cloud version 2.

Product

SAP Sales Cloud Version 2 all versions

Keywords

kpi tiles, filter not working, saved filter, secure filter, offers, home page card, adaptation, kpi status, donut chart, filtered list, tile configuration, kpi filter, list view, owl view, not populated , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , Problem

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