SAP Knowledge Base Article - Public

3776077 - manage job profile new admin experience does not show 4000-byte limit error and content is not saved

Symptom

With New Admin Experience-Manage Job Profile page does not throw the 4000 byte max limit error and in turn does not save any content added.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Log in and access Manage Job Profiles Tool.
  2. In a Long Description section, paste content and apply formatting (for example, text color changes).
  3. Save: no error is shown, and the content is not saved.
  4. Switch to Old Admin Experience, paste the same content with the same formatting, and save: the 4000-byte maximum limit error is displayed.

Cause

This is a Known Issue.

Extra formatting increases the byte count for the content, which contributes to exceeding the 4000-byte limit.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

Disable New Admin Experience, then add or update Job Descriptions using the Manage Job Profiles tool.

See Also

Keywords

KI1H2026, manage job profile, new admin experience, old admin experience, 4000 byte limit, long description, content not saved, validation error missing, rich text formatting, job description, known issue, byte count, formatting increases size, job profiles tool, save failure, limit error, WEF-170532 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors HCM Core 2605