Symptom
With New Admin Experience-Manage Job Profile page does not throw the 4000 byte max limit error and in turn does not save any content added.
Environment
SAP SuccessFactors Job Profile Builder
Reproducing the Issue
- Log in and access Manage Job Profiles Tool.
- In a Long Description section, paste content and apply formatting (for example, text color changes).
- Save: no error is shown, and the content is not saved.
- Switch to Old Admin Experience, paste the same content with the same formatting, and save: the 4000-byte maximum limit error is displayed.
Cause
This is a Known Issue.
Extra formatting increases the byte count for the content, which contributes to exceeding the 4000-byte limit.
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
Disable New Admin Experience, then add or update Job Descriptions using the Manage Job Profiles tool.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI1H2026, manage job profile, new admin experience, old admin experience, 4000 byte limit, long description, content not saved, validation error missing, rich text formatting, job description, known issue, byte count, formatting increases size, job profiles tool, save failure, limit error, WEF-170532 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error
SAP Knowledge Base Article - Public