Symptom
- In 'Manage Situation Types – Extended', the 'Enable' button for all standard and copied situation types is disabled.
- All standard and copied situation types show an empty status.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open 'Manage Situation Type - Extended' application.
- Select any situation.
- Enable option is missing.
Cause
Situations are created with the category as 'Situation Template'.
Resolution
- The 'Enable' option becomes available only after create a 'Situation Type' based on the template.
- Once the 'Situation Type' has been created, should be able to see and use the 'Enable' option.
See Also
Refer to SAP Help Portal: Manage Situation Types - Extended | SAP Help Portal
Keywords
situation handling, enable button disabled, job templates missing, application jobs, manage situation types extended, empty status, manage situation scenarios, activation status missing, job repository, background processing, initialization, s/4hana cloud, situation engine , KBA , CA-SIT-ENG , Situation Handling: Situation Engine , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public