3776214 - Link to job profile not visible for some users even when Jobcode/Job Profile permissions are already assigned - SAP successfactors TIH JPB

The “Link to Job Profile” is not visible for an affected user when viewing some other users in People Profile, even when Jobcode & Job Profile permissions are already assigned

SAP SuccessFactors Talent Intelligence Hub and Job Profiles

1. Log in as the affected user in the production environment.
2. Open a target user’s People Profile and check the “Link to Job Profile”.
3. Observe the link is missing for some target users.
4. Check permissions for Jobcode and Job profile in RBP - all assigned

• The RoleEntity object was configured as RBP-secured while the affected user did not have permission on the Role object; with role-based job profiles, this prevents the Job Profile link from appearing.
• Additionally observed: “Role & Job Code Mapping” had been set to secured in Object Definition, which is not appropriate for this system-used object.

For RoleEntity object was configured as RBP-secured: Grant Role object permission to affected users

1. Create or update a permission role in Manage Permission Roles
2. Select roles where affected users are included > Manage Job & Skill Profile Visibility
3. Add Role
4. Save

For Role & Job Code Mapping object was configured as RBP-secured: Set the object definition to not secured as this is system-used object

refer to: KBA 2960254 - Link to Job Profile in People Profile, KBA 2240133 - Job Profile Builder: Link to "Job Profile", KBA 2321200 - Troubleshooting SuccessFactors Platform Role-Based Permission (RBP) Issues, KBA 3717760 - RBP permission restriction on the Job Profile link in Latest People Profile

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