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3776254 - Web Intelligence Processing Server Crashes when using Datadirect drivers & Kerberos SSO on Unix

Symptom

  • The Web Intelligence Processing Server crashes when using Datadirect drivers & Kerberos SSO on Unix (eg when refreshing against SQL Server)
  • The stack trace returned from the core dump shows the below:
    #0  0x00001458018636ee in malloc () from /lib64/libc.so.6
    #1  0x0000145801a7e1bc in operator new(unsigned long) () from /usr/lib64/libstdc++.so.6
    #2  0x0000145803800aa9 in bo_utf8string::assign_helper(unsigned char const*, unsigned long) () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/libcpi18n.so
    #3  0x00001457f5d4e530 in dbg::getFormattedNowDate(ucs2string&, bool) () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/libwicdzcorelib.so
    #4  0x00001457f5d4f891 in dbg::HandlerBaseClass::exec(dbg::ContextError const&) () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/libwicdzcorelib.so
    #5  0x00001457f5eba18a in dbg::HandlerClass::handlerLinux(int, siginfo_t*, void*) () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/libwicdzcorelib.so
    #6  <signal handler called>
    #7  0x0000145801810cdb in raise () from /lib64/libc.so.6
    #8  0x0000145801812395 in abort () from /lib64/libc.so.6
    #9  0x0000145801856c38 in __libc_message () from /lib64/libc.so.6
    #10 0x000014580185ecda in malloc_printerr () from /lib64/libc.so.6
    #11 0x0000145801862204 in _int_malloc () from /lib64/libc.so.6
    #12 0x00001458018644e2 in calloc () from /lib64/libc.so.6
    #13 0x00001457f9d878d3 in krb5int_derive_random () from /usr/lib64/libk5crypto.so.3
    #14 0x00001457f9d87dc7 in ?? () from /usr/lib64/libk5crypto.so.3
    #15 0x00001457f9d87f5b in krb5int_derive_key () from /usr/lib64/libk5crypto.so.3
    #16 0x00001457f9d8ca9b in ?? () from /usr/lib64/libk5crypto.so.3
    #17 0x00001457f9d8c752 in krb5_c_prf () from /usr/lib64/libk5crypto.so.3
    #18 0x00001457f9d85a24 in krb5_c_prfplus () from /usr/lib64/libk5crypto.so.3
    #19 0x00001457f9d85e4b in krb5_c_fx_cf2_simple () from /usr/lib64/libk5crypto.so.3
    #20 0x00001457ef8a7b30 in ?? () from /usr/lib64/libkrb5.so.3
    #21 0x00001457ef8c7212 in ?? () from /usr/lib64/libkrb5.so.3
    #22 0x00001457ef8aa2b9 in ?? () from /usr/lib64/libkrb5.so.3
    #23 0x00001457ef8aa393 in ?? () from /usr/lib64/libkrb5.so.3
    #24 0x00001457ef8aab5b in ?? () from /usr/lib64/libkrb5.so.3
    #25 0x00001457ef8ab2d7 in krb5_tkt_creds_step () from /usr/lib64/libkrb5.so.3
    #26 0x00001457ef8abe90 in krb5_tkt_creds_get () from /usr/lib64/libkrb5.so.3
    #27 0x00001457ef8abfd5 in krb5_get_credentials () from /usr/lib64/libkrb5.so.3
    #28 0x00001457f9dc1a77 in ?? () from /usr/lib64/libgssapi_krb5.so
    #29 0x00001457f9dc28e2 in ?? () from /usr/lib64/libgssapi_krb5.so
    #30 0x00001457f9dc2f92 in ?? () from /usr/lib64/libgssapi_krb5.so
    #31 0x00001457f9dacb0d in gss_init_sec_context () from /usr/lib64/libgssapi_krb5.so
    #32 0x00001457f99dcd18 in ?? () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/odbc/8.0.2/sql/lib/CRsqls28.so
    #33 0x00001457f99dc26d in ?? () from INSTALLDIR/sap_bobj/enterprise_xi40/linux_x64/odbc/8.0.2/sql/lib/CRsqls28.so


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x / 2025
  • Web Intelligence (Webi)
  • Datadirect drivers utilizing Kerberos SSO
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-CS , Connection Server , BI-RA-WBI-BE , Back End/Server , Problem

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