3776256 - OCI PunchOut catalog does not open from purchase requisitions due to missing catalog URL configuration - SAP S/4HANA Cloud Public Edition

• The OCI PunchOut catalog is available in the Create Purchase Requisition app.
• When selecting Add from External Catalog and choosing the catalog, the system loads briefly, but the OCI PunchOut catalog does not open in a new browser window or tab.
• Users are unable to select items from the external catalog and transfer them to the purchase requisition.
• The expected behavior is that the OCI PunchOut catalog opens in a new browser window or tab after the catalog is selected.
• No error message is displayed.

SAP S/4HANA Cloud Public Edition

1. Configure an external oci punchout catalog.
2. Open the purchase requisition app.
3. Create a new purchase requisition.
4. Select “add from external catalog”.
5. Click the external catalog entry and observe that no new window/tab opens.

Missing “catalog url” entry in the catalog call structure within the “settings for web services” configuration for the oci punchout catalog.

1. Open the “settings for web services” application.
2. Click Go to list existing catalogs.
3. Select the relevant external oci punchout catalog and open its detail.
4. In the Call Structure section, maintain the Catalog URL (target punchout landing URL as provided by the supplier).
5. Ensure the HOOK_URL is maintained correctly as per the referenced notes.
6. Save the configuration.
7. Test by creating a purchase requisition, choosing “add from external catalog”, and launching the catalog to confirm the punchout opens in a new window/tab.

oci, punchout, external catalog, purchase requisition, add from external catalog, catalog not opening, new window not opening, call structure, catalog url, hook_url, settings for web services, self-service requisitioning, sourcing and procurement, public cloud, s/4hana cloud , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , Problem