SAP Knowledge Base Article - Public

3776287 - New Learning History not loading for users

Symptom

Error to access user's Learning History. It impacts all the users.

Error: Unable to load your completed activities.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning as a user
  2. From the top right dropdown, access "Learning History"
  3. Once the page loads, the error is thrown:
    • Unable to load your completed activities

Cause

Internal configuration issue.

Resolution

Please create a ticket to Learning Support team for analysis.

Keywords

learning, history, ilx, user, Unable, load, completed, activities , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning all versions