3776312 - Error "Postal Code XXXXX must have the length Y" occurs when saving a work agreement in Manage Workforce app

In the "Manage Workforce" application, the error message "Postal Code XXXXX must have the length Y" occurs when attempting to save changes to a worker's work agreement.

The postal code field is not visible or available within the application, preventing the administrator from correcting or filling it in.

SAP S/4HANA Cloud Public Edition

1. Open the "Manage Workforce" application.
2. Create or update a work agreement for a worker.
3. Fill in the available required fields and select Save.
4. Observe the validation error: "Postal Code XXXXX must have the length Y"
5. Note that the postal code field is not available in the UI to resolve the error.

The current Country-Specific check for the used country does not meet the business requirements.

1. Open "Manage your Solution" or "SAP Central Business Configuration" (CBC)
2. Access SSCUI 102592 (Set Country-Specific Checks).
3. Select the affected Country/Region.
4. Change the required fields:
   1. E.g: For Argentina, set the postal code length to 8.
   2. Set the checking rule to 1.
5. Save the changes and now it will be possible to create/update the work agreements in app "Manage Workforce".

• KBA 2784057 - How to Define Country-Specific Checks in SAP S/4HANA Cloud Public Edition
• KBA 3636960 - Vietnam postal code validation failing with error ' Postal code XXXXX must have the length 6'

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