SAP Knowledge Base Article - Public

3776322 - Incorrect Offboarding Task Configuration assigned to offboardees - Onboarding

Symptom

The incorrect Offboarding Task Configuration is being assigned to offboardees.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Configure a business rule to select the Offboarding Task Configuration based on nationality or Employee Group, for example.
  2. Initiate the offboarding process for an user.
  3. Observe that the program/tasks intended for a specific Employee Group is not assigned as expected.

Cause

The Business Rule configured with the scenario 'Select Offboarding Task Configuration' to assign the Offboarding tasks has the logic incorrectly configured.

Resolution

To solve this the business rule logic should be reviewed and corrected.

See Also

KBA 3196090 - Offboarding Process Main KBA - Onboarding

Keywords

offboarding, incorrect assignment, program selection, offboarding task configuration, rule-based assignment, nationality rule, country-based assignment, task program, offboarding program, misassignment, onboarding offboarding, ofb tasks , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions