SAP Knowledge Base Article - Preview

3776370 - Checkout Report Signature Field Disabled on iPad

Symptom

  • Unable to enter signature in the checkout report on the iPad.
  • Only one user is affected; other users with the same access do not have this problem.
  • Issue is specific to the iPad; it does not occur on mobile phones.
  • The signature box appears disabled (greyed out).



    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


Read more...

Environment

  • SAP Field Service and Asset Management
  • FSM Mobile - iPad

Product

SAP Field Service and Asset Management all versions

Keywords

iPad, checkout report, signature, signature field disabled, greyed out signature, delete mobile database, reset all settings , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM , Field Service Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.