Symptom
- Unable to assign a technician to a Work Time Pattern when another technician with the same name is already assigned to a different Work Time Pattern.
- Error Message: "For this time frame, XXX is already added to the work time pattern "Pattern A". Either edit the time frame of one pattern or remove the person from one pattern."
- Same userName with different email addresses
- Email A (currently assigned to "Pattern A")
- Email B (unable to assign to "Pattern B")
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Field Service and Asset Management
- FSM Master Data Management
Product
SAP Field Service and Asset Management 1.0
Keywords
work time pattern, duplicate name, plannable resource, people master technician assignment, Either edit the time frame of one pattern or remove the person from one pattern , KBA , CEC-SRV-FSM-MDM , FSM Master Data Management , CEC-SRV-FSM , Field Service Management , Known Error
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