SAP Knowledge Base Article - Preview

3776664 - [Joule in SAP SuccessFactors] Add Metadata step loads indefinitely in Manage Document Grounding page

Symptom

  • In SuccessFactors -> Manage Document Grounding, after selecting the file to add the field's values to tag the file, the Add Metadata screen loads indefinitely and does not proceed.
  • System logs indicate it is unable to load available field details required for tagging preparation.
  • No error message or error code is displayed.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

manage document grounding, add metadata, infinite loading, loading spinner, step 2, tagging preparation, use cases configuration, usecasesmappings, edit mappings, joule, successfactors, metadata mapping, document grounding, cannot add metadata, performance issue , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem

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