Symptom
- In SuccessFactors -> Manage Document Grounding, after selecting the file to add the field's values to tag the file, the Add Metadata screen loads indefinitely and does not proceed.
- System logs indicate it is unable to load available field details required for tagging preparation.
- No error message or error code is displayed.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
manage document grounding, add metadata, infinite loading, loading spinner, step 2, tagging preparation, use cases configuration, usecasesmappings, edit mappings, joule, successfactors, metadata mapping, document grounding, cannot add metadata, performance issue , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem
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